Frequently Asked Questions

To place an order, simply browse our marketplace, add items to your cart, and proceed to checkout. You'll need to create an account or sign in to complete your purchase. Follow the checkout process to enter your shipping details and payment information.

We accept various payment methods including credit/debit cards, mobile banking, and cash on delivery. All online payments are processed securely through our payment gateway partners.

Once your order is shipped, you'll receive a tracking number via email. You can also track your order status by logging into your account and visiting the "My Orders" section.

To become a seller, click on "Sell on Bdstall" in the footer and complete the registration process. You'll need to provide business information, verify your identity, and agree to our seller terms and conditions.

We charge a commission on each sale, which varies by product category. There are no listing fees, and you only pay when you make a sale. Visit our "Sell on Bdstall" page for detailed fee information.

Once approved as a seller, you'll have access to a seller dashboard where you can manage your products, track orders, handle customer inquiries, and view your earnings.

Click on "Forgot Password" on the login page. Enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.

We take security seriously. All personal information is encrypted, and we never store your payment details. Our platform uses industry-standard security measures to protect your data.